ScoreStory alternatives
ScoreStory alternatives in Customer Sentiment Analysis. Follows an NPS, CSAT, or customer-effort score with a short conversation about why the person gave
Summary
ScoreStory alternatives in Customer Sentiment Analysis. Follows an NPS, CSAT, or customer-effort score with a short conversation about why the person gave it. Data is stored in the EU. The first 10 interviews are free, no card, and the site says you can cancel at no cost if you have not reached 10 participants. Paid plans are billed monthly or yearly, with two months free on yearly. €50 a month (€500 a year) includes 10 participants a month, then €3.50 each. €125 a month (€1,250 a year) includes 50, then €3 each. A larger plan is… 10 other catalog listings are linked below.
Alternatives
- Rezup — Collects short spoken customer reviews from a link or QR code, then transcribes and groups them.
- Askviable — An AI tool that analyzes customer feedback and provides actionable insights.
- Cresta — Uses AI to provide real-time coaching for customer-facing teams.
- Huru — A tool that uses AI to analyze customer feedback and reviews.
- Journey.io — Customer journey analytics platform that tracks and analyzes user interactions across multiple touchpoints to optimize conversion rates.
- Listen Labs — Runs interviews and reports what people think, why, and what to do about it. Access is booked as a demo.
- MonkeyLearn — A no-code AI platform for text analysis to simplify responses to customers.
- Shulex VOC — AI platform omnichannel voice of customer analysis, Company research, and data analysis for businesses.
- Symbl.ai — AI platform for conversational intelligence.
- TheLoops — AI-powered customer support analytics platform that helps teams optimize support operations and improve customer satisfaction.